At Bright Hope, we protect the privacy of our clients’ and patients’ personal and health information. This privacy policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is handled responsibly and securely.
1. Commitmentto Privacy
Bright Hope respects client/patient privacy, and it adheres to privacy practices modeled on HIPAA (Health Insurance Portability and Accountability Act). This means that we implement strict guidelines to protect the confidentiality and integrity of your personal and health information.
2. Information We Collect
We collect personal information that is necessary to provide you with our services. This may include, but is not limited to:
- Personal identification information (e.g., name, address, phone number)
- Health-related information (e.g., medical history, treatment plans, medications)
3. How We Use Your Information
Your personal and health information is used for purposes including:
- Providing and coordinating your care
- Communicating with your healthcare providers
- Complying with legal and regulatory requirements
- Improving the quality of our services
We only use or disclose your information when necessary for these purposes or when required by law.
4. Protection of Information
Bright Hope implements a variety of security measures to protect your personal and health information, including:
- Encryption of electronic records
- Secure access controls and authentication protocols
- Regular audits and monitoring of data security practices
- Staff training on privacy and security best practices
We also ensure that any third-party service providers who handle your information adhere to the same stringent privacy standards.
5. Your Rights
You have the right to:
- Access your personal and health information
- Request corrections to inaccurate or incomplete health information
- Ask us to limit the information we share, in certain cases
- Request restrictions on how your information is used or disclosed, including with family members and friends
- Obtain a copy of this privacy policy
6. Changes to This Policy
Bright Hope may update this privacy policy periodically to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on our website and will be effective as of the date of posting.
7. Contact Us
If you have any questions about this privacy policy or your privacy rights, please contact us at:
Physical address: 2200 Hamilton Street, Suite 103, Allentown, PA 18104
Mailing address: P.O. Box 20809, Lehigh Valley, PA 18002
Phone: (610) 821-4000
